Shipping policy

Last Updated: 14/02/2026
Website: minicruze.com
Business Trade Name: Mini Cruze
Contact Email: minicruzeofficial@gmail.com

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are typically prepared and dispatched within 1–3 business days unless otherwise stated on the product page.

Orders placed on Sundays or public holidays will be processed on the next working day.

2. Delivery Timeline

Estimated delivery time is 3–10 business days from the date of order confirmation.

Delivery time may vary depending on:

  • Delivery location

  • Courier partner serviceability

  • Weather or logistical delays

  • High order volume periods

Delivery timelines are estimates and not guaranteed.

3. Shipping Charges

Shipping charges are extra and calculated based on product size, weight, and delivery location.

The applicable shipping fee will be shown at checkout before payment confirmation.

4. Serviceable Areas

We ship across most locations in India.
However, delivery may not be available in certain remote or restricted areas.

If your location is not serviceable, we will inform you and process a refund for the order amount.

5. Order Tracking

Once your order is dispatched, tracking details will be shared via SMS, email, or WhatsApp (if provided).

Customers are responsible for monitoring shipment updates and coordinating delivery with the courier partner if required.

6. Delivery Responsibility

Customers must provide a complete and accurate shipping address and contact number.

Mini Cruze is not responsible for delivery failures due to:

  • Incorrect address

  • Incorrect phone number

  • Customer unavailable at delivery time

Re-shipping charges may apply for re-delivery attempts.

7. Damaged Package at Delivery

If the outer package appears damaged or tampered:

Claims without an unboxing video may not be accepted.

8. Delays Beyond Control

Mini Cruze shall not be held liable for delays caused by courier companies, natural events, strikes, transportation issues, or circumstances beyond our control.